Business Analyst

About Bark

Bark is a fast-growing online service marketplace. We’re experiencing hockey-stick growth, have over 1,000,000 customers and are profitable and cash generative.

We use cutting-edge technology and an extraordinarily talented team of people to solve an age old problem – how to find the best available professional for any job, every time no matter what the need.

Bark is a dynamic, exciting early stage business but with the financial security of an established business - so you get all the benefits of working in a startup environment (ownership, agility, responsibility and stimulation) without any of the worry.

Role Description

The Bark Team is looking for a self starting Business Analyst to join our team to provide business insights across customers groups and all functions of the business including support, marketing, finance,product and tech.

You will be as comfortable with in depth analysis as communicating complex findings to stakeholders in plain English. This role has a high degree of visibility within the business and the successful candidate will be a self starting, highly numerate and articulate individual that can provide clear insights to drive positive business change.


  • Working across all teams to deliver meaningful and clear business insights
  • Work across cross functional teams to deliver tangible results
  • Understand, evaluate and interrogate business data and recommend changes or improvements which positively impact productivity across all channels
  • Establish procedures, plans and practices which promote the adoption of appropriate solutions and sustainability of desired results in complex operational environments
  • Own the detailed documentation of the reports you produce.
  • Self starter that can own projects from cradle to grave e.g detailed report on - The impact of trials and tests on the business, it’s buyers and sellers

Required Skills & Attributes

  • Ability to communicate complicated analysis in a clear, insight driven way to drive business change
  • Problem Solving - driving the resolution of processes and stakeholder challenges
  • Critical Thinking - considering and probing until the real needs are surfaced and understood
  • Advanced SQL and Excel skills.
  • Business Process Analysis - quantitative & qualitative assessment, use case, process modelling & impact analysis. Decompose high-level information into details and distinguish user requests from the underlying true needs
  • Experience working in a fast paced environment
  • Experience in working in online, ecommerce or marketplace environments.
  • Self starter that can own projects from cradle to grave

It's a great time to join Bark - we have found product market fit, a successful business model, and have built out the necessary tools to scale. We’re looking for hungry, smart individuals to take on huge areas of responsibility in the company and the potential to grow with us.